Cancellation and Refund Policy

### **Cancellation and Refund Policy** Thank you for choosing [Your SMM Panel Name]. We strive to provide the best services to our customers. Please read our cancellation and refund policy carefully before placing an order. #### **1. Cancellation Policy** - **Order Cancellation:**    - Customers can cancel an order only if it has not yet been processed or started by our system.    - To request a cancellation, please contact our support team with your order details.    - Once an order has been processed or marked as "In Progress," it cannot be canceled.   - **Automatic Cancellation:**    - If an order cannot be completed due to insufficient funds, incorrect details, or other issues, it will be automatically canceled, and the funds will be refunded to your account balance. #### **2. Refund Policy** - **Eligibility for Refunds:**    - Refunds are only provided in cases where the service was not delivered as described or if there was a technical issue on our end.    - Refunds are not available for orders that were completed as per the description but did not meet the customer's expectations (e.g., slower delivery speed, partial completion, etc.).   - **Refund Process:**    - To request a refund, please contact our support team within [X] days of order completion.    - Provide relevant proof (e.g., screenshots, order details) to support your refund request.    - Refunds will be issued to your account balance or the original payment method, depending on the situation.   - **Non-Refundable Services:**    - Services marked as "Non-Refundable" or "Guaranteed" are not eligible for refunds unless explicitly stated otherwise.   #### **3. Dispute Resolution** - If you are unsatisfied with the service or have any concerns, please contact our support team before initiating a chargeback or dispute.   - We will work with you to resolve the issue promptly and fairly.   #### **4. Changes to This Policy** - We reserve the right to modify or update this cancellation and refund policy at any time. Customers will be notified of any significant changes.   --- ### **Contact Us** If you have any questions about our cancellation and refund policy, please contact us at:   - **Email:** [Your Email Address]   - **Support Ticket:** [Link to Support System]   - **Live Chat:** [Link to Live Chat]